Check out some answers to frequently asked questions about out 24/7 gym services.
How do I cancel or put my my membership on hold?
Unlike other gyms we want to make this process as easy as possible. To cancel or put your membership on hold just login to your member portal and click the cancel or hold button. It’s as simple as that.
Do you have plenty of parking?
We have heaps of car parking at the back of the building solely for our Pilates and Gym members which is next to our main gym door for existing members. We have additional car parking along with accessible parking located at the front of the building by our reception door.
Why do I need a gym orientation?
An orientation allows us to get you set up with your key tag, show you around the gym and what to do in the event of an emergency.
How do I book a gym orientation?
You will also be prompted to book in your gym introduction when you sign up to one of our memberships here. You can also email us or call us on 095536565, if you wish to book a time to visit us in person before signing up.
How do I book a personal training session?
Send us an email or give us a phone call and we will arrange a session. You can also come and see us in person, at reception during our opening hours and speak to one of our team members.
What should I bring for my gym workout?
For gym or personal training sessions, you should wear closed shoes and comfortable clothing that is easy to move in. We also recommend to bring a drink bottle and a towel.
Can I bring a non-gym member with me?
Outside of staffed hours, members cannot bring non-members as we are unable to ensure the health and safety of your friend. During staffed hours, non-members may come for a casual workout, they can either sign up for a free trial or pay our casual workout fee via reception before entering the gym.
Health and Safety
At Link Health and Fitness we follow all public health guidelines specified by the Ministry of Health. We ask that if you are feeling unwell that you reschedule your appointment. Our physiotherapists can wear masks upon request.